ABC of 臨床コミュニケーション

出版社: 羊土社
著者:
発行日: 2020-04-25
分野: 医学一般  >  医学教育
ISBN: 9784758118705
電子書籍版: 2020-04-25 (第1刷)
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円滑で正確な情報のやりとりが求められる医療現場.診察を軸に様々な状況で役立つ中心的技術から終末期など状況ごとの+αまで,患者・医師・メディカルスタッフとのコミュニケーションが基礎からわかる1冊です!

目次

  • Chapter1 臨床でコミュニケーションが重要な理由
    1 臨床コミュニケーション ー歴史的観点ー
    2 コミュニケーションが患者の予後に及ぼす影響
    3 トレーニングとフィードバック
    4 医療従事者同士のコミュニケーション
    5 書面での記録
    6 思いやりのある環境
    7 おわりに

    Chapter2 診察
    1 はじめに
    2 根拠に基づくコミュニケーション(Evidence-based communication)
    3 診察のモデル
    4 実際の例
    5 おわりに
    6 謝辞

    Chapter3 コミュニケーションとパーソナリティータイプ
    1 はじめに
    2 Jung理論
    3 医者の好みは異なるのか?
    4 タイプの違いがどのようにコミュニケーションに関係しているのか
    5 謝辞

    Chapter4 共有意思決定
    1 はじめに
    2 SDMとは何か?
    3 SDMとEBM
    4 リスクに関する情報の伝達
    5 SDMを促すための戦略
    6 SDMへのステップ
    7 患者への情報提供
    8 医療従事者のトレーニングと開発のニーズ

    Chapter5 臨床チームにおけるコミュニケーション
    1 はじめに
    2 人的要因(human factors)
    3 チームコミュニケーションの最適化
    4 おわりに

    Chapter6 医療記録におけるコミュニケーション
    1 総合医学評議会(General Medical Council)の見解
    2 診療の国民保険サービスコード
    3 医療記録の保持と死亡率のデータ
    4 医療記録の保持と診療報酬
    5 優れた医療記録を保持するための簡単なヒント
    6 紹介状と退院サマリー
    7 医療記録管理の法的側面
    8 多職種の記録
    9 引継ぎツールとしての医療記録
    10 電子患者記録
    11 個人用記録(PHR)
    12 おわりに

    Chapter7 特殊な環境における発展的コミュニケーション
    1 小児の診察
    2 困難な態度:怒りっぽい暴力的な患者
    3 言葉の壁
    4 保護に関する懸念の調査
    5 青少年,危険行動,同意および機密性
    6 慢性疾患
    7 それ以外の困難を抱えるグループ
    8 おわりに

    Chapter8 コミュニケーションとメンタルヘルス(精神的健康)
    1 はじめに
    2 信頼,尊敬,ラポール
    3 簡単な日常での効果的なコミュニケーション
    4 背景を理解する
    5 世界観,文化,分類
    6 不安の特定と軽減
    7 コミュニケーションにおける衝突を解決する
    8 認知症およびせん妄におけるコミュニケーション
    9 おわりに

    Chapter9 終末期のコミュニケーション
    1 はじめに
    2 終末期コミュニケーションのタイミング
    3 終末期の話し合いの準備
    4 患者と介護者に力を与える
    5 異なるの情報のニーズに対処する
    6 緩和ケアについて話し合う
    7 余命について話し合う
    8 アドバンス・ケアプランニング
    9 Do not attempt CPR:DNAR
    10 おわりに

    Chapter10 臨床におけるコミュニケーションの指導
    1 はじめに
    2 学生の参加
    3 臨床コミュニケーションは教わることができる
    4 カリキュラムの計画 - モデルの選択
    5 セッションを定義する - 何を教える必要があるか?
    6 指導のためのグループ
    7 フィードバック
    8 模擬患者の役割
    9 手段と内容の融合
    10 プレゼンテーション能力
    11 経験的な専門家間学習におけるこのモデルの役割
    12 おわりに
    13 謝辞

この書籍の参考文献

参考文献のリンクは、リンク先の都合等により正しく表示されない場合がありますので、あらかじめご了承下さい。

本参考文献は電子書籍掲載内容を元にしております。

Chapter 1 臨床でコミュニケーションが重要な理由

P.21 掲載の参考文献
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2) Bird J & Cohen-Cole SA : The three-function model of the medical interview. An educational device. Adv Psychosom Med, 20 : 65-88, 1990
3) 「Clinical Communication in Medicine」 (Brown J, Noble LM, Papageorgiou A & Kidd J), Wiley, 2016
4) Brown J, et al : The patient-centred clinical method. 2. Definition and application. Fam Pract, 3 : 75-79, 1986
5) Engel GL : The need for a new medical model : a challenge for biomedicine. Science, 196 : 129-136, 1977
6) 「Smith's Patient-Centered Interviewing : An Evidence-Based Method, 3e」 (Fortin AH, Dwamena FCFrankel RM & Smith RC), McGraw‐Hill Global Education, 2012
7) Frankel RM & Stein T : Getting the most out of the clinical encounter : the four habits model. J Med Pract Manage, 16 : 184-191, 2001
8) Hellin T : The physician-patient relationship : recent developments and changes. Haemophilia, 8 : 450-454, 2002
9) Kaba R & Sooriakumaran P : The evolution of the doctor-patient relationship. Int J Surg, 5 : 57-65, 2007
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11) Makoul G : Essential elements of communication in medical encounters : the Kalamazoo consensus statement. Acad Med, 76 : 390-393, 2001
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16) Smith RC, et al : Evidence-based guidelines for teaching patient-centered interviewing. Patient Educ Couns, 39 : 27-36, 2000
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18) Tallman K, et al : Communication practices of physicians with high patient-satisfaction ratings. Perm J, 11 : 19-29, 2007
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Chapter 2 診察

P.32 掲載の参考文献
1) von Fragstein M, et al : UK consensus statement on the content of communication curricula in undergraduate medical education. Med Educ, 42 : 1100-1107, 2008
2) European Association for Communication in Healthcare (EACH). Website www.each.eu (アクセス : 2020年2月)
3) Kurtz S, et al : Marrying content and process in clinical method teaching : enhancing the Calgary-Cambridge guides. Acad Med, 78 : 802-809, 2003
4) Silverman J : Teaching clinical communication : a mainstream activity or just a minority sport? Patient Educ Couns, 76 : 361-367, 2009
5) 「Skills for communicating with patients 3rd edn」 (Silverman JD, Kurtz SM & Draper J), Radcliffe Medical Press, 2013
6) 「Patient-Centered Medicine, 3rd ed. -Transforming the Clinical Method」 (Stewart MA, Brown JB, Weston WW et al), Radcliffe Medical Press, 2013

Chapter 3 コミュニケーションとパーソナリティータイプ

P.42 掲載の参考文献
1) 「Flex(R) Care Health Care Communication Skills Using Personality Type」 (Allen J, Brock SA), Center for Application of Psychological Type, 2002
2) Clack GB, et al : Personality differences between doctors and their patients : implications for the teaching of communication skills. Med Educ, 38 : 177-186, 2004
3) 「Health care communication using personality type : patients are different!」 (Allen J, Brock SA), Routledge, 2000
4) 「Introduction to Type 6th Edition (European English edition) 」 (Myers IB, et al), Oxford Psychologists Press, 2000
5) 「Gifts Differing : Understanding Personality Type」 (Myers IB and Myers PB), Consultant Psychologists Press, 1993
6) 「Neuroscience of Personality : Brain Savvy Insights for All Types of People」 (Nardi D), Radiance House・2011 http://www.radiancehouse.com/itemLG_500.htm (2020年2月アクセス)

Chapter 4 共有意思決定

P.56 掲載の参考文献
1) Barratt A : Evidence Based Medicine and Shared Decision Making : the challenge of getting both evidence and preferences into health care. Patient Educ Couns, 73 : 407-412, 2008
2) Barry MJ & Edgman-Levitan S : Shared decision making-pinnacle of patient-centered care. N Engl J Med, 366 : 780-781, 2012
3) Elwyn G, et al : Shared decision making : a model for clinical practice. J Gen Intern Med, 27 : 1361-1367, 2012
4) Elwyn G, et al : Implementing shared decision making in the NHS. BMJ, 341 : c5146, 2010
5) Elwyn G, et al : Option Grids : shared decision making made easier. Patient Educ Couns, 90 : 207-212, 2013
6) 「Treatment and care towards the end of life : good practice in decision making」 (The General Medical Council), 2010
7) Joseph-Williams N, et al : Knowledge is not power for patients : a systematic review and thematic synthesis of patient-reported barriers and facilitators to shared decision making. Patient Educ Couns, 94 : 291-309, 2014
8) Montori VM, et al : Use of a decision aid to improve treatment decisions in osteoporosis : the osteoporosis choice randomized trial. Am J Med, 124 : 549-556, 2011
9) Sackett DL, et al : Evidence based medicine : what it is and what it isn't. BMJ, 312 : 71-72, 1996
10) Shepherd HL, et al : Three questions that patients can ask to improve the quality of information physicians give about treatment options : a cross-over trial. Patient Educ Couns, 84 : 379-385, 2011
11) 「MAGIC : Shared decision making」www.health.org.uk/programmes/magic‐shared‐decision‐making (2020年2月アクセス)
12) Matthias MS, et al : Re-thinking shared decision-making : context matters. Patient Educ Couns, 91 : 176-179, 2013
13) Richard C & Lussier MT : Measuring patient and physician participation in exchanges on medications : Dialogue Ratio, Preponderance of Initiative, and Dialogical Roles. Patient Educ Couns, 65 : 329-341, 2007
14) Shay LA & Lafata JE : Where is the evidence? A systematic review of shared decision making and patient outcomes. Med Decis Making, 35 : 114-131, 2015
15) Stiggelbout AM, et al : Shared decision making : really putting patients at the centre of healthcare. BMJ, 344 : e256, 2012

Chapter 5 臨床チームにおけるコミュニケーション

P.69 掲載の参考文献
1) 「Crew resource management : awareness, cockpit efficiency & safety」, (McAllister B), Airlife Publishing, 1997
2) 「WHO surgical safety checklist and implementation manual」 (World Health Organization), 2008 http://www.who.int/patientsafety/safesurgery/ss_checklist/en/(open access : 2020年2月アクセス)
3) Clinical Human Factors Group HP www.chfg.org
4) Cooper N : Human factors.「ABC of Clinical Reasoning」 (Cooper N, Frain J), Wiley, 2016
5) 「Beyond the Checklist : What Else Health Care Can Learn from Aviation Teamwork and Safety 」 (Gordon S, Mendenhall P, O'Connor BB), ILR Press, 2012
6) Haynes AB, et al : A surgical safety checklist to reduce morbidity and mortality in a global population. N Engl J Med, 360 : 491-499, 2009
7) 「Acute Care Toolkit 1 : Handover」 (Royal College of Physicians), RCP, 2015 https://www.rcplondon.ac.uk/guidelines-policy/acute-care-toolkit-1-handover (2017年5月アクセス)
8) 「Patient Safety 2nd Edition」 (Vincent C), Wiley, 2010

Chapter 6 医療記録におけるコミュニケーション

P.80 掲載の参考文献
1) Charlson ME, et al : A new method of classifying prognostic comorbidity in longitudinal studies : development and validation. J Chronic Dis, 40 : 373-383, 1987
2) 「Essential Guide to Generic Skills」(Cooper N, Forrest K & Cramp P), BMJ-Blackwell, 2006
3) 「Good Medical Practice」(General Medical Council), GMC, 2013
4) 「A Clinician's Guide to Record Standards. Parts 1 and 2」 (Academy of Medical Royal Colleges), AoMRC, 2008
5) 「Safe handover : safe patients Guidance on clinical handover for clinicians and managers」 (BMA Junior Doctors Committee), BMA, 2004
6) 「Information : To share or not to share The information governance review」 (Department of Health), DoH, 2013 https://www.gov.uk/government/publications/the-information-governance-review (2020年2月アクセス)
7) 「A guide to confidentiality in health and social care」, (Health and Social Care Information Centre), HSCIC, 2013
8) 「Generic medical record keeping standards」 (Royal College of Physicians of London), RCP, 2009 https://www.rcplondon.ac.uk/projects/outputs/generic-medical-record-keeping-standards (2020年2月アクセス)

Chapter 7 特殊な環境における発展的コミュニケーション

P.95 掲載の参考文献
1) Working together to safeguard children : a guide to inter‐agency working to safeguard and promote the welfare of children. https://www.gov.uk/government/publications/working-together-to-safeguard-children-2 (アクセス : 2020年2月)
2) Larcher V : Consent, competence, and confidentiality. BMJ, 330 : 353-356, 2005
3) Miller WR & Rollnick S「Motivational Interviewing-Helping People Change, 3rd ed」, 2012 www.motivationalinterviewing.org (アクセス : 2020年2月)

Chapter 8 コミュニケーションとメンタルヘルス ( 精神的健康 )

P.108 掲載の参考文献
1) 「Communication in Clinical Settings」 (Crawford P, Brown B & Bonham P), Nelson Thornes, 2006
2) Swayden KJ, et al : Effect of sitting vs. standing on perception of provider time at bedside : a pilot study. Patient Educ Couns, 86 : 166-171, 2012
3) 「ABC of Geriatric Medicine」 (Cooper N, Forrest K & Mulley G), Wiley-Blackwell, 2009.
4) 「The Compassionate Mind (Compassion Focused Therapy) 」 (Gilbert P), Constable & Robinson, 2010
5) 「Sims' Symptoms in the Mind, 5th edn」 (Oyebode F), Saunders, 2014
6) 「First Steps in Counselling, 4th edn」 (Sandars P), PCCS Books, 2011.

Chapter 9 終末期のコミュニケーション

P.119 掲載の参考文献
1) Baile WF, et al : SPIKES-A six-step protocol for delivering bad news : application to the patient with cancer. Oncologist, 5 : 302-311, 2000
2) Clayton JM, et al : Clinical practice guidelines for communicating prognosis and end-of-life issues with adults in the advanced stages of a life-limiting illness, and their caregivers. Med J Aust, 186 : S77, S79, S83-108, 2007
3) Lamont EB & Christakis NA : Complexities in prognostication in advanced cancer : "to help them live their lives the way they want to". JAMA, 290 : 98-104, 2003
4) Pollak KI, et al : Oncologist communication about emotion during visits with patient with advanced cancer. J Clin Oncol, 25 : 5748-5752, 2007
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Chapter 10 臨床におけるコミュニケーションの指導

P.135 掲載の参考文献
1) 「Teaching and Learning Communication Skills in Medicine, 2nd edn」 (Kurtz S, Silverman J & Draper J), CRC Press, 2004
2) 「Skills for Communicating with Patients」 (Kurtz S & Silverman J), Radcliffe Medical Press, 1998
3) 「The Inner Consultation : How to Develop an Effective and Intuitive Consulting Style」 (Neighbour R), Springer, 1987
4) 「The Consultation : An Approach to Learning and Teaching」 (Pendleton D), Oxford General Practice Series, 1984
5) 「Clinical Thinking : Evidence, Communication and Decision-making」 (Del Mar C, Doust J & Glasziou PP), BMJ Books, 2006
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7) Hargie O, et al : Current trends in Communication Skills Training in UK schools of medicine. Med Teach, 32 : 385-391, 2010
8) Keifenheim KE, et al : Teaching history taking to medical students : a systematic review. BMC Med Educ, 15 : 159, 2015
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10) Health Talk. Learning and Teaching www.healthtalk.org/learning-teaching (アクセス : 2020年2月)

推薦書籍・論文・ウェブサイト

P.136 掲載の参考文献
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「Foundations in Nursing and Health Care-Communication in Clinical Settings」 (Crawford P, Bonham P & Brown B), Cengage Learning, 2006
「Clinical Thinking : Evidence, Communication and Decision-making」 (Del Mar C, Doust J & Glasziou P), BMJ Books, 2006
「hut Up and Listen : a Brief Guide to Clinical Communication Skills」 (Jackson C), Dundee University Press, 2008
「Communication Skills for Medicine, 3rd edn」 (Lloyd M & Bor R), Churchill Livingstone, 2009
「The Inner Consultation : How to develop an effective and intui- tive consulting style, 2nd edn」 (Neighbour R), CRC Press, 2015
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「Teaching and Learning Communication Skills in Medicine, 2nd edn」 (Kurtz S, Silverman J & Draper J), CRC Press, 2004
「The Consultation : An Approach to Learning and Teaching」 (Pendleton D), Oxford General Practice Series, 1984
「Skills for Communicating with Patients, 3rd edn」 (Silverman J, Kurtz S & Draper J), Radcliffe Medical Press, 2013
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International Association for Communication in Healthcare http://www.each.eu Mayo Clinic Shared Decision Making National Resource Center : http://shareddecisions.mayoclinic.org
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UpToDate. Advance care planning and advance directives http://www.uptodate.com/contents/advance-care-planning-and-advance-directives
VITAL Talk http://www.vitaltalk.org

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