1 Have you visited us before?
2 Taking a patient's name,address,telephone number
Filling out a registration card
3 Making appointments: Days,dates,times
4 Types of treatment
5 Questions about medical history
6 Symptoms: Asking what the problem is Asking how long
the patient has had the problem
7 Explaining treatment
8 Giving brushing instructions Asking patients
questions about brushing
9 Giving advice: Telling patients what they should or
should not do
10 Understanding patient questions How to ask questions
11 Giving advice to a patient who is going to have a tooth
extracted
12 Telling a patient about medicine Giving directions
to a pharmacy
13 Explaining where to pay,the cost of treatment and
the price of dental products
14 What do dental hygienists need for the job?
What's a typical day for a DH?